Posted on the 27th February 2019
Keniston carries out a major satisfaction survey every three years. We are pleased to report that overall satisfaction has stayed at 95% which is very high and demonstrates the commitment that we make in providing not just a good service, but an excellent one.
If you would like to read the detailed report in full, you can find it here:
Resident satisfaction survey report 2019
We will be sending out a summary of all the main headlines to residents in due course.
Thank you to every tenant and leaseholder who took the time to respond to the survey. We are reviewing the feedback from each scheme and will be discussing this at future resident meetings. Your voice does count and we continue to strive for excellence. We will be addressing any issues that have arisen from the feedback.
Our latest publications are available. Keniston Annual Report 2023 24 Talkback Summer 2024 If you require a paper copy, please let us know. We have a limited supply. You can request this via our Customer...
Posted 07 Aug 2024
Keniston’s Strategic Plan has been updated to reflect the changing priorities for 2024 to 2027. You can read a summary here: Keniston Strategic Plan 2023-27
Posted 23 Jul 2024
