Strategic Plan 2024-27
Keniston’s Strategic Plan has been updated to reflect the changing priorities for 2024 to 2027. You can read a summary here: Keniston Strategic Plan 2023-27
Posted 23 Jul 2024
Posted on the 22nd May 2020
I hope you and your family are managing OK and you’re all staying safe during these difficult times. We have all now been in the lockdown for the past 8 weeks. During that time, while our office is closed, Keniston staff have been continuing to work, with a focus on maintaining essential services. Our top priority through this period is to keep you, your family and your home safe. This includes:
Jan Lewis – Rent Income Officer 01689 889719
Chris Little – Rent Income Officer 01689 889708
Repairs – 01689 889702
Sharon Hobbs / Diane Thompson Housing Officers – 01689 889706
Andrea Spittle / Susan Rimmer Housing Officers – 01689 889705
Sharon Hobbs / Diane Thompson Housing Officers – 01689 889706
Andrea Spittle / Susan Rimmer Housing Officers – 01689 889705
Repairs – 01689 889702
It is now clear that we are past the peak of the pandemic – at least unless there is a ‘second wave’. Keniston is starting to plan for a recovery from the lockdown, although we are long way from ‘business as usual’, and how we work will be different to how things were before, for the foreseeable future. This week the Government has issued some updated guidance to set out what social housing residents should expect from their landlord as the lockdown starts to ease – a copy can be seen here Government letter. This letter says that landlords should be able to start delivering a range of services that have been on hold, such as routine repairs, repairs to empty properties, lettings to new tenants, and external planned maintenance – although there will be backlogs so this will take time to come up to speed. Keniston has carefully considered what we can and can’t do, as the next stage of the recovery from lockdown. To avoid any confusion, our current position is:
Other contact information:
Clairglow staff are working from home:
☎ General enquiries during office hours: 07920 041290
☎ Urgent breakdowns only: 07920 812182
☎ Out of hours breakdowns only: 01892 531421 For all other out of hours repairs emergencies:
☎ BAS – for non-gas emergencies: 020 8854 8700
To pay your rent, you can contact Allpay directly or you can pay online or via the app on a smartphone. You can also phone your Rent Income officer:
☎ 0844 557 8321 @ allpayments.net
☎ 0844 225 5729 @ allpay.net/app
If you have a general enquiry, please email enquiries@kenistonha.co.uk
Jonathan Card
Keniston’s Strategic Plan has been updated to reflect the changing priorities for 2024 to 2027. You can read a summary here: Keniston Strategic Plan 2023-27
Posted 23 Jul 2024
It is with a very heavy heart that we announce the untimely death on 25th May of Jonathan Mavunga, who many Keniston residents will know as caretaker and cleaner at Darrick Wood (and previously also...
Posted 07 Jun 2024